This Privacy Policy outlines how ElevAIte Academy ("we", "our", or "us") collects, uses, maintains, and discloses information collected from users ("User" or "you") of our course platform www.elevaiteacademy.com ("Site").

This policy applies to all content, products, and services offered via ElevAIte Academy and is governed by Elevate Virtual Assistant Ltd.

1. Personal Identification Information

We may collect personal identification information from Users in several ways, including (but not limited to) when Users:

• Visit the Site
• Register for a course
• Subscribe to a newsletter
• Complete a form
• Participate in a course, survey, or feedback process

This may include your name, email address, job role, business name, or other details you voluntarily submit. You can always refuse to supply personal information, though this may limit your access to certain Site features or services.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with the Site. This may include browser type, operating system, device type, IP address, internet service provider, and technical information about how Users connect to our Site.

3. Web Browser Cookies

Our Site may use "cookies" to enhance the User experience. Cookies are small files stored on your device to help us recognise repeat visitors, track usage patterns, and improve functionality. You can choose to refuse cookies or be alerted when they are sent. Please note that some parts of the Site may not function properly if cookies are disabled.

4. How We Use Collected Information

ElevAIte Academy may collect and use personal information for the following purposes:

• To deliver course content and services effectively — We use your information to enrol you in courses, provide learning materials, and manage your access.
• To improve customer service — Your feedback and queries help us support you more efficiently.
• To personalise your learning experience — We may use aggregated data to understand how learners engage with content.
• To send communications — We may use your email address to send updates, course materials, and customer service responses. If you opt-in to our newsletter, you may receive updates about ElevAIte Academy or Elevate Virtual Assistant Ltd. You can unsubscribe at any time.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. All information is stored securely and only accessible by authorised personnel.

6. Sharing Your Personal Information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information (not linked to personal data) with our partners or trusted service providers to improve user experience and site performance.

7. GDPR & Your Data Rights

Under the General Data Protection Regulation (GDPR), if you are located in the UK or EU, you have the right to:

• Request access to any personal data we hold about you
• Correct or update any information
• Request deletion of your personal data (where legally permitted)
• Object to certain types of data processing
• Withdraw consent where applicable
• Request a copy of your data in a portable format

To exercise any of these rights or if you have concerns about how your data is handled, please contact us at:

We will respond to your request within 30 days.

8. Third-Party Websites

Our courses and Site may contain links to other websites or embedded tools (e.g., video players, survey forms). These third-party sites have their own privacy policies, and we are not responsible for their content or practices.

9. Changes to This Privacy Policy

Elevate Virtual Assistant Ltd reserves the right to update this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. We encourage Users to review this policy regularly to stay informed about how we protect your information.

10. Your Acceptance of These Terms

By using www.elevaiteacademy.com, you signify your acceptance of this Privacy Policy. If you do not agree with it, please refrain from using the Site. Continued use of the Site following changes to this policy will be deemed your acceptance of those changes.